Terms of service

Last Updated: May 22, 2025

Welcome to the website operated by Twisted Flavors Pretzel Company ("we", "us", or "our"). By accessing or using our website and/or purchasing products or services from us, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our site or services.

If you do not agree to all the Terms and conditions below, please do not access or use our website or services.

1. Overview

Twisted Flavors Pretzel Company offers this website and its services to you conditioned on your acceptance of all terms, conditions, policies, and notices stated here or referenced. These Terms apply to all users of the site including browsers, customers, merchants, and contributors of content.

We reserve the right to update or modify these Terms at any time by posting the revised Terms on this page. Your continued use of our website after such changes constitutes your acceptance of the updated Terms.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.

2. Online Store Terms

  • By using this site, you represent that you are at least the age of majority in your jurisdiction or have parental/guardian consent to use this site.

  • You agree not to use our products or site for any unlawful or unauthorized purpose.

  • You must not transmit harmful or malicious code, including viruses or worms.

  • Violation of these Terms may result in immediate termination of your access to our services.

3. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • While credit card information is securely encrypted during transmission, other content you provide may be transferred unencrypted across various networks.

  • You agree not to copy, reproduce, resell, or exploit any portion of the site or services without our written permission.

  • Headings in this agreement are for convenience only and do not affect interpretation.

4. Accuracy, Completeness, and Timeliness of Information

  • We strive to ensure information on our site is accurate but do not guarantee completeness or timeliness.

  • You acknowledge information may change without notice, and you bear responsibility for verifying information before making decisions.

5. Modifications to Service and Prices

  • Product prices and availability are subject to change without notice.

  • We reserve the right to modify or discontinue services or products without liability.

6. Products and Services

  • Certain products may be available exclusively online and have limited quantities.

  • Product colors and images are displayed as accurately as possible but may vary depending on your device.

  • We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products at any time.

  • All offers are void where prohibited by law.

  • We do not warrant that products or services will meet your expectations.

7. Accuracy of Billing and Account Information

  • We reserve the right to refuse or cancel orders at our discretion.

  • You agree to provide accurate, current, and complete information for all purchases and update your account as necessary.

  • For more details, see our Refund Policy.

8. Optional Tools

  • We may offer third-party tools or services, which we do not control or endorse.

  • Your use of such tools is at your own risk.

  • Future features and tools will also be subject to these Terms.

9. Third-Party Links

  • Our site may contain links to third-party websites.

  • We are not responsible for the content or practices of these sites.

  • Any transactions with third parties are solely between you and the third party.

10. User Comments, Feedback, and Other Submissions

  • Any comments, ideas, or submissions you send to us become our property and may be used without restriction.

  • We are not obligated to keep submissions confidential or to respond.

  • You agree not to submit unlawful, offensive, or infringing content.

  • You are solely responsible for your submissions.

11. Personal Information

  • Your submission of personal information is governed by our Privacy Policy.

12. Errors, Inaccuracies, and Omissions

  • We may correct errors or inaccuracies and update information without prior notice.

  • We do not guarantee that all information is error-free or current.

13. Prohibited Uses

You agree not to use the site or services to:

  • Violate any laws or regulations.

  • Infringe intellectual property rights.

  • Harass or discriminate against others.

  • Submit false or misleading information.

  • Transmit malware or viruses.

  • Collect personal information from others without consent.

  • Spam or engage in unauthorized marketing.

  • Circumvent security measures.

Violations may result in termination of your access.

14. Disclaimer of Warranties and Limitation of Liability

  • We provide our services “as is” and “as available” without warranties of any kind.

  • We do not guarantee uninterrupted, error-free, or secure use of the service.

  • You assume all risks related to your use of the service.

  • To the fullest extent permitted by law, we shall not be liable for any damages arising from your use of the site or products, including indirect, incidental, or consequential damages.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Colorado, without regard to its conflict of law principles.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Twisted Flavors Pretzel Company
5315 Xenon Street, Suite A, Arvada, CO 80002
Phone: 303-335-9582

Thank you for choosing Twisted Flavors Pretzel Company!