Refund policy

Refund and Return Policy

Thank you for shopping with Twisted Flavors Pretzel Company, a Downtown Snacks Company. Due to the perishable nature of our products, we do not offer refunds, returns, or exchanges on any orders.

If you receive an order that is damaged, incorrect, or has any issues, please contact our customer support team as soon as possible. We are committed to making things right and finding a satisfactory resolution.

How to Contact Us:
Email or submit a request through our help desk.
Or call us at 303-335-9582

Our Address:
Twisted Flavors Pretzel Company
Downtown Snacks LLC
5315 Xenon Street, Suite A
Arvada, CO 80002

We appreciate your understanding and look forward to providing you with delicious pretzel treats!